FAQ

What is your refund policy?
For in stock items, we offer a 14 day return policy. If you are not satisfied with your purchase for any reason, we will refund the full amount of the item (less any shipping costs). Items must be in original packaging or a re-stocking fee may be applied. For custom order items, we offer an in store credit on items returned within 14 days of original delivery date.

What methods of payment do you accept?
We accept Visa, Mastercard, and American express credit cards as well as Paypal and bank wire transfer. We will also ship items COD, although we can only accept money orders and certified checks for COD orders. Sorry, we do not offer payment terms (invoicing).

Do you offer discounts if I order more items?
We offer an additional 10% discount on your entire order if the value exceeds $5,000. Resellers may contact us via email for special wholesale pricing.

What type of warranty do you offer?All our products include a six month parts and labor warranty against manufacturers defects, and craftsmanship related issues.